How to increase revenue, decrease costs and improve customer service. There are some negative stories about offshore outsourcing. Stories like “A friend hired a freelance software developer in another country, and the developer ran off with the code,” or “A company on the other side of the world promised a marketing manager a regular supply of tailored high-quality articles, but the manager ended.
Fiona Kesby and her brother Matt began outsourcing office tasks for their software business to offshore workers almost a decade ago. Now they run a business that helps SMEs enjoy the benefits of offshoring without the frustrations of managing a virtual team.